PT Spektra Solusindo is a well performing, new age and modern company. We are always striving to improve the service we offer to our customers by listening and responding to their needs.

We are constantly upgrading our services and our goal is to make the service standards to the levels to which you can expect us to perform when delivering our services.

We will continue to deliver services in the most cost-effective and efficient way to provide the best possible value for money for our customers.

Report Your Complaint to Us

Our Company's Business Principles reflect our commitment to embracing a culture of high compliance as a non-negotiable basis for running a business.

More than just words on paper, our business principles are actionable and we are prepared to do whatever is necessary to ensure that the company is managed in a way that is consistent with our commitments. You can help us achieve this goal. Our Compliance Reporting System provides a dedicated communication channel for you and company stakeholders to report actions that potentially violate our Company Business Principles.

IMPORTANT: Complaints regarding our products or services can be reported via the Contact Us page 

Laporkan Keluhan Anda kepada Kami

Prinsip-prinsip Bisnis Perusahaan kami mencerminkan komitmen kami dalam menganut budaya kepatuhan yang tinggi sebagai dasar yang tidak dapat ditawar dalam menjalankan bisnis.

Lebih dari sekadar kata-kata di atas kertas, prinsip-prinsip bisnis kami dapat ditindaklanjuti dengan nyata dan kami siap untuk melakukan apa pun yang diperlukan untuk memastikan bahwa perusahaan dikelola dengan cara-cara yang sejalan dengan komitmen kami. Anda bisa membantu kami mencapai tujuan ini. Sistem Pelaporan Kepatuhan kami, menyediakan sebuah jalur komunikasi khusus bagi Anda dan para pemangku kepentingan perusahaan untuk melaporkan tindakan-tindakan yang berpotensi melanggar Prinsip-Prinsip Bisnis Perusahaan kami.

PENTING: Keluhan terkait produk atau pelayanan kami dapat dilaporkan melalui laman Kontak Kami 

How do I submit a report?

‘Speak Up’, our Complaint Reporting System, can be accessed at any time (24 hours a day, 365 days a year).

1. To send a report by filling in an online form. We will handle your report using the same procedures. Via a special site
2. We take all reports we receive seriously and will take appropriate follow-up on each report. We will provide information regarding the steps taken and the status of handling your report.
3. We are committed to always improving the quality of our Complaint Reporting System and reserve the right to make changes deemed necessary to our system.

Bagaimana cara mengirimkan laporan?

‘Speak Up’, Sistem Pelaporan Keluhan kami, dapat diakses setiap saat (24 jam sehari, 365 hari setahun).

1. Untuk mengirimkan laporan, Anda dapat mengisi formulir online. Kami tangani laporan anda dengan prosedur yang sama. Melalui situs khusus
2. Kami menangani semua laporan yang kami terima dengan serius dan akan melakukan tindak lanjut yang tepat untuk setiap laporan. Kami akan selalu memberikan informasi mengenai langkah-langkah yang telah diambil dan status penanganan laporan Anda.
3. Kami berkomitmen untuk selalu meningkatkan kualitas Sistem Pelaporan Keluhan kami dan berhak untuk membuat perubahan-perubahan yang dianggap perlu pada sistem kami.

The company is ISO 9001:2015 & OHSAS 18001-2007 “Facility Management, Contract Staffing, and HR Solutions” Company. However with sheer determination and guts, over the time the company has been able to carve a solid business foundation for itself.

We believe that everything is achievable by having faith in our services and hard work. Our core philosophy is that there is no obstacle that you can’t take over if you have the passion and the willingness to succeed. In our case, the passion was to provide world class and cutting edge facility management solutions to our prospects across the country. This passion was fueled by the high magnitude of planning and hard work that the entire team has put in the venture. They say hard work always pays, and in our case, it paid off well. Having more than a decade of experience by our side, we have successfully demonstrated that our companies can also be as efficient as any other international company when it comes to facility management. They say it’s easy to reach the top, but to stay there is really difficult. We know this for a fact and our team ensures that under no circumstances our efforts are compromised even for a day. We are company for whom putting the best every second of our work life is as important as breathing is to human beings.

We are glad to inform our visitors, that today PT Spektra Solusindo is a name to reckon with and is highly respected in the facility management sector. We owe our humble success to our hard working team and our gracious clients equally, and we promise to keep on delivering the quality work in the times to come.